Privacy Policy

THESE TERMS AND CONDITIONS constitute the entire agreement on the provision and confidentiality of information with a binding value (the “Agreement“) between users who are agents, stores, food cart business (hereinafter referred to as “Client“) and DMSpro Joint Stock Company (hereinafter referred to as “DMSpro” or “we“). Please read the Agreement carefully. By clicking the “Agree” button, you confirm that you have understood and accepted these terms and conditions.

1. Platform Introduction  

bonbon shop is a digital transformation platform developed and operated by DMSpro with many integrated features, including: 

  • Support direct connection of retail outlets, stores, grocery stores, and suppliers belonging to or representing brands through the next generation 4G and 5G internet application. To help clients reduce order time; helping agents, suppliers belonging to or representing brands (hereinafter referred to as “Suppliers”) increase their chances of bringing goods to consumers, enhancing user interaction & experience for the supplier. The aim is to promote a trade promotion program for a better user experience. Integrating artificial intelligence into client recommendations to help increase business opportunities, promotion opportunities, and accumulated points; increase the coverage of supplier’s goods in the market.   
  • Integrating artificial intelligence into Client’s mobile platform surveys to increase consumer experience, making it easier for participants to interact and conduct surveys. (Hereinafter referred to as “Platform” and the services we provide as described in our Platform are “Services”)

2. Privacy policy

2.1 By registering an account with us, Client can access the Platform and use the services. Client has acknowledged, agreed, understand, permited, and accepted the way DMSpro collects, edits, uses, stores, and processes of Private Data (as defined in Clause 3.1 below) received in the process of providing the services and/or granting access to the Platform.


2.2 DMSpro commits to fulfill responsibilities related to information security following the regulations on information networks and Private information of Vietnam’s law (collectively “Law on Privacy”). We recognize the importance of Private Data that the Client has entrusted to us and believed that it is our responsibility to manage, protect, and process the Data correctly.

3. Collecting Private data  

3.1 “Private Data” means data, whether true or not, about (i) product, service, business plans, sales, promotions, trade promotions, content. Monitoring, evaluation, and other information on trading products and services in the market; and (ii) personal information or images through which the individual can identified.

3.2 We will / may collect your Personal Data:

(a) When Client registers and/or uses our Services or Platforms or opens an account with us;

(b) When applicants send any information forms relevant to our products or services under any formats online or offline.

(c) When the client enters into any agreement or provides other documents or information relating to Client’s interactions with us, or when the client uses our products and services. ;

(d) When Client interacts with us, such as through telephone calls (which may be recorded), correspondence, fax, face-to-face meetings, social media platforms, and email;

3.3 The Personal Data that DMSpro may collect includes, but is not limited to:

(a) Client order history information, except Price information such as

  • Selling price of each product, the value of the order;
  • The information about the bonus value that the Client will receive when meeting the criteria of the promotion accumulates.

(b) The Data about the Client’s promotions, accruals, and performance progress are engaged with the supplier, except for information on the value of the Client’s bonus when the Client’s criteria are met. Carrier’s cumulative promotions launched.

(c) Information from survey questions & answers, including in particular but requiring consent from the people involved in the survey such as

The faces of the questioner and the respondent; Photos taken at the store.

3.4 Client agrees not to provide us with any information that:

(a) incomplete, inaccurate, misleading, or misleading;

(b) infringes the intellectual property rights of any third party;

(c) violate the provisions of the Privacy Laws against any third party; and/or

(d) unauthorized to disclose it as required by public authority and/or law.

The Client agrees to notify us immediately of any non-compliant information. The Client is also responsible for informing us of changes to Client’s Private Data or if Client believes that the Private Data we hold about the Client is inaccurate or incomplete, erroneous or expired.

We reserve the right at our sole discretion to process this information appropriately and do not assume any liability and/or liability arising out of the Client’s failure to comply with these regulations, though is it intentionally or unintentionally. For this purpose, we reserve the right to require the Client to provide other necessary documents to verify the Client’s information.

3.5 If Client does not want us to collect Private Data, Client may opt out at any time by notifying to delete the Private Data. However, note that the Client’s execution of this request may affect Client’s use of the Services and Platform. DMSpro’s legal rights and remedies are reserved in that case.

4. Collect other data

4.1 As with most websites and other mobile Platforms, the Client’s device submits information that may include client data, recorded on a web server when the Client uses their Platforms. This information generally includes but is not limited to IP address, computer/mobile device operating system, browser type, mobile device type, mobile device characteristics, device code identifier Best system (UDID) or the code of the device (MEID) of the Client’s mobile device, reference the address of the website (if any). The pages on which the Client visited the website or Our mobile Platform and time of the visit and double as “cookie” (which can be disabled using the Client’s browser preferences) to help the site remember the Client’s last visit. If a Client logs in, this information links to the Client’s account. This information is also included in anonymous statistics to help us understand the visitors who use our Website.

4.2 Our mobile Platforms can collect accurate information about the Client’s mobile device’s address using technologies such as GPS, Wi-Fi,…We collect, use, publish and/or process this information for one or more purposes, including, but not limited to, the provided services. The Client requested the location or the Client’s content based on the Client’s site or allowing them to share their place with other Users as part of the Service provided by our mobile Platforms. For most mobile devices, the Client may withdraw permission to collect this information based on Client’s location through settings on the device. If Client has any questions about how to disable service locations on Client’s mobile device, please contact the Client’s service device provider or the device manufacturer.

5. Cookies

5.1 We may use cookies or other features that allow us or the third parties to collect or share some insights from time to time. This medium later suggests us to fix bugs and add more useful features to it. “Cookies” are identifiers we send to your computer or mobile device, allowing us to identify your computer or device and let us know when the Services or Platform used or accessed, by how many people, and to monitor activities within our Platform. We may associate cookie’s information with personal data. Cookies are also linked to information about what Client has selected for shopping pages Client has viewed, or games Client has played. This information is used for shopping cart tracking for example. Cookies are used to provide content based on Client’s interest and track the Services’ usage.

5.2 the client can deny using the cookies, by using the most suitable set up on their browser. However, the client should be aware that this action may prevent them from using the full features and other services.

6. Using Private Data

We may collect, edit, use, disclose, or process client personal data for one or more of the following purposes:

(a) Provide the Client with the most suitable suggestions to help increase business opportunities, chances of winning promotions and earning points;

(b) Surveying markets & consumer needs, evaluating client and consumer satisfaction with Client’s products & services;

(c) Survey coverage of brands through images;

(d) Provide data to vendors to complete sales and consumer marketing coordination between vendors and clients;

(e) To enforce our Services;

(f) For identification and / or verification;

(g) To maintain and administer any software updates and/or other updates and support may be required from time to time to ensure that our Services run smoothly;

(h) Tackling or facilitate client service, carry out Client’s instructions, dealing with or respond to any queries submitted by the Client or on behalf of the Client.

(i) To contact the Client or contact the Client by phone, text message and/or fax, email and/or mail. The focus is for management/ client relationship management. This approach helps us understand more about the client’s needs through users’ experience.

(j) To notify Client when another user has sent Client a private message or registered a comment for Client on the Platform;

(k) To execute tasks such as Research, parsing and development (including, but not limited to, analytical data, surveys, growth and/or outstanding product and service development), for analysis analyze how Client uses our Service Parts, to improve our Service Parts or products, and/or to improve client’s experience;

(l) For marketing purposes, sending Client via various communications, marketing and promotional information and materials related to products and/or services (including, but not limited to, products and/or services of third parties to which DMSpro may cooperate or associate). DMSpro may sell, market or promote the products or services that exists or will be created in the future.

(m) To respond to legal proceedings or to comply with applicable law, and the requirements of the competent governmental authority;

(n) To compile statistics and research to meet internal or statutory reporting and/or record-keeping requirements;

(o) To perform investigative and verification processes or other screening activities (including, but not limited to, background checks) in compliance with legal or regulatory obligations or our risk control procedures, as required by law or as may be applied by us;

(p) To audit our Services or the operation of the Platform;

(q) To prevent or investigate any fraud, unlawful activity, omission or misconduct, whether in connection with Client’s use of our Services or any problem arising out of the Client’s relationship with us, and whether there are doubts about the above activities or not;

(r) To store, host, back up (whether for disaster recovery or other purposes) of Client’s Private Data; and

(s) Any other purpose for which we notify you at the time of obtaining your permission.

(generally known as “Purposes.”)

6.2 For Purposes that we will / may collect, use, disclose, or process Client Personal Data subject to the circumstances available, such purpose may not applied above. However, we will notify the Client of such other purpose when obtaining Client’s permission, unless processing of data applies without the Client’s consent is permitted under the Privacy Law.

 7.Securing Client’s Private Data

We implement various appropriate security measures to ensure the security of Client’s Private Data on our systems. User’s Private Data is stored behind secure networks and can only be accessed by subjects with special access rights to our systems.

We will maintain the Private Data in compliance with the Privacy Laws and/or other applicable laws. That means we will destroy or delete identifying information from Client’s Private Data when we have a reasonable reason to determine that

(i) The retention of such Private Data is no longer for the purpose collect that Private Data as well;

(ii) Retention is no longer required for any legal or business purpose and

(iii) No longer has any other legitimate interest to continue to retain the Private Data.

Suppose Client stops using our Platform and/or Services, or Client’s right to use the Platform and/or the Services is terminated. In that case, we may continue to save, use and/or disclose Client’s Private Data following this Agreement our obligations under the law’s provisions. Subject to the law, we may securely destroy Client’s Private Data without prior notice to Client.

8. Information Disclosure

8.1 In conducting business, we will / may need to disclose Client’s Private Data to third-party service providers, agents and/or affiliated or public companies. Our related companies, and/or other third parties, for one or more of the above Purposes.

8.2 To avoid misunderstandings, where privacy laws or other applicable laws permit an organization to collect, use or secrete disclosure of Client’s Private Data without the Client’s consent, such permission of law will continue to Platform.

8.3 Third parties may intercept or unauthorized access to Private Data sent to or contained on a website. Technologies may not function correctly or not work as intended or accessible by someone, misuse or misuse information without our fault.

However, we will implement reasonable security measures to protect the Client’s Private Data following law provisions. This process does not guarantee absolute confidentiality. For example, but not limited to, where unauthorized disclosure arises from hacker activity because of malicious intentions or complexity of malicious content, which is not our fault.

9. Third Party Website Disclaimer

WE DO NOT GUARANTEE THE SECURITY OF PRIVATE DATA AND/OR OTHER INFORMATION THAT CLIENTS PROVIDE ON THIRD PARTY SITES. We implement various security measures to maintain the safety of Client Private Data that we hold or control. Client’s Private Data is stored behind the secured networks and is only accessible by a limited number of individuals with special access rights to our systems, and been asked to protect that data confidential. When client orders or accesses Client’s Private Data, we recommend using a secure server. All private data or personal information you provide will only be encrypted into our databases to be accessed as described above.

10. Contact Us

If the Client has any questions, complaints about the collection or request deletion, changes related to Private Data, please contact us at [email protected]

11. Modification Agreement

11.1 This Agreement is crucial at the time the Client presses the button “Agree.” This Agreement’s validity will remain until DMSpro receives a written request for termination and deleting all provided Private Data. To be clear to avoid misunderstanding, terminating the Agreement, in this case, is not retroactive and, accordingly, does not affect the collection, editing, use, provision, storage, and/or processing of Client’s Private Data has been previously executed by DMSpro.

11.2 The Client agrees that DMSpro has the right to amend, supplement the content of this Agreement at any time. Any future changes to this Agreement made by DMSpro will be posted on this site. It will be Platform only to material changes (where appropriate and/or permitted by law.) will be notified to Client when the Client continues to use the Service. If the Client using our services/or access to the Platform, meaning the Client’s confirmation and acceptance of the changes to the Agreement made by DMSpro. Please check this Agreement repeatedly to keep track of any updates or changes to this Agreement.

11.3 This version of the Agreement was updated by DMSpro on 04/10/2020.

12. Governing Law 

This Agreement is governed by and construed under the laws of Vietnam.

Back To Top